One-time online payments are made using the Allstream Portal. For information about setting up Autopay, see Automatically Pay Your Bill.

Note: You must have added at least one payment account to your Accounts list to make a payment. For information about adding a payment account, see Adding a Payment Account.

To make a one-time payment:

1. Log in to your Allstream account at my.allstream.com.
2. From the MY ACCOUNT menu, select Billing Center.
3. From the Accounts section of the page, locate the account you want to use to make a payment and click the corresponding Make a Payment link.
4. Enter the amount and email recipient for payment confirmation and click CONTINUE.
5. Click SUBMIT to make the payment.

To access a full library of Allstream Portal user documentation, log in to your account at https://my.allstream.com/ and select User Guides from the SUPPORT menu.