Canadian Support

Support and helpful resources about Canadian customer accounts, products, services, and regulations

New Customer Information

A collection of frequently requested articles to help new customers become familiar with their Allstream accounts
Account & Billing Information

Resources to manage your account, billing information, invoice guides, and more
Frequently Asked Questions

Here you will find information related to a collection of common customer questions
Moving?

Is your business moving? Get answers to questions about moving your services here
Voice and Collaboration

Information related to SIP Trunking, Voicemail, Conferencing, and Cloud services
Phone Equipment

User guides and support information for your phone equipment
Network Products

Internet, hosted email, and network product support and documentation
Policies and Regulatory Information

Agreements, notices, policies, Carrier-to-Carrier migration, Regulatory affairs, and more

Customer Service Feedback and Escalations