Allstream Support Center

Allstream Support Center

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Public Info and Policies

Agreements, notices, policies, Carrier-to-Carrier migration, regulatory affairs, and more
  • Allstream Policies

    A collection of Allstream policies including Acceptable Use, Privacy, Cookies, Access, and more
  • General Public Information

    Information regarding Corporate Governance, CPNI, Caller ID Spoofing, and more
  • Regulatory Affairs

    Regulatory information for both the US and Canada
  • Carrier to Carrier Information

    Resources for carrier migrations, contact lists, and more
  • Terms and Conditions

  • Allstream Privacy Statement

  • U.S. Internet Broadband Disclosure

  • PCI Responsibility Matrix

  • About Surcharges, Taxes, Fees, and Assessments

  • W-8 and W-9 Forms

Support Topics

  • US Support
  • Canadian Support
  • Public Info and Policies

Contact Us (US)

Customer Service
866‑468‑3472
USCustomerService@allstream.com
Repair
800-360-4467
Unified Communications Repair
888-985-8010

Contact Us (Canada)

Customer Service
888-288-2273
CanCustomerService@allstream.com
Repair
866-282-0111
(available 24/7)
Unified Communications Repair
888-733-5744

Policies

  • Regulatory Affairs
  • US Internet Broadband Disclosure
  • Privacy Statement
  • Privacy Policy

Contact

  • Customer Service
  • Network Operations and Repair
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