Terms and Conditions, Terms of Service, Master Service Agreements, Regulatory Information, and other Allstream Policies that impact your use of our website and solutions.
Downloads
- Master Service Agreement / Allstream Terms of Service
- Terms of Service – Resellers
- Terms of Service – Small Business Services
- Managed Security Services Usage Policy
- Managed DNS Services End User Agreement
- Max Connector for MS Teams End User License Agreement
- Policies and Info for Services in the U.S.A.
- Resale of Allstream SIP Services in Canada and The United States
- Canada VoIP 911 Advisory
- US VoIP 911 Advisory
- MiCloud Information and Product Description
- Minnesota Customer Rights
- Hosted Collaboration Solution (HCS) Information and Product Description
- Allstream IP Allocation and Usage Policy
Service Schedules
- IP-VPN – Service Schedule/Exhibit (Includes Managed WAN/LAN)
- Internet – Service Schedule/Exhibit (Includes IP Services, DIA, and Cloud Firewall)
- UC Cloud Voice – Service Schedule/Exhibit
- VPLS – Service Schedule/Exhibit (Includes Ethernet)
- SD-WAN and SD-Internet – Service Schedule
- Wavelength – Service Schedule/Exhibit
- IP Relay for the Hearing Impaired – Service Schedule
- Cloud Compute IaaS – Service Schedule
- Hosting – Service Schedule
- Recovery Services – Service Schedule
- Voice Services – Service Schedule
- SIP Trunking Services – Service Schedule
- MiCloud – Service Schedule
- Hosted Collaboration Solution – Service Schedule
- UC Equipment, Subscription, and Maintenance – Service Schedule
- Managed Unified Communications – Service Schedule
- IT – CloudView – Service Schedule
- Cloud Hospitality – Service Schedule
- Hybrid Business Service – Service Schedule
- Hybrid Hospitality – Service Schedule
- Web and Video Conferencing (WebEx) – Service Schedule
- UCCV Collaboration Solution – Service Schedule
- Private Cloud – Infrastructure as a Service – Service Schedule
- US 911 Provisioning – Service Schedule
- Max SIP Business Line – Service Schedule
- Max Unified Communication – Service Schedule
- Max Outbound and Inbound Calling – Service Schedule
Service Level Agreements (SLAs)
- Dedicated Internet Access (DIA)
- IP-VPN
- SD-WAN / SD-Internet
- Virtual Private LAN Service (VPLS)
- Cloud Hospitality
- Hybrid Business
- Hybrid Hospitality
- IT CloudView
- SIP Services
- UC Cloud Voice
- Voice Services
- Max SIP Business Line
- Max UC