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How do I contact Customer Service?

Use your Allstream account

Contact an Allstream representative or submit a trouble ticket by signing in to your Allstream account.

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Talk to a person
US
(Monday-Friday 7:00-5:00 PST)
Canada
(Monday-Friday 8:30-7:00 EST)
1-866-468-3472 1-888-288-2273

Send us an email
US Canada
USCustomerService@allstream.com CanCustomerService@allstream.com

Use our online form

Send in questions 24 hours a day using our online form.

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Support Topics

  • US Support
  • Canadian Support
  • Public Info and Policies

Contact Us (US)

Customer Service
866‑468‑3472
USCustomerService@allstream.com
Repair
800-360-4467
Unified Communications Repair
888-985-8010

Contact Us (Canada)

Customer Service
888-288-2273
CanCustomerService@allstream.com
Repair
866-282-0111
(available 24/7)
Unified Communications Repair
888-733-5744

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