How do I contact Customer Service?

Use your Allstream account

Submit a ticket using your Allstream account.

US Canada
Log in »
Log in »

Talk to a person
US
(Monday-Friday 7:00-5:00 PST)
Canada
(Monday-Friday 8:30-7:00 EST)
1-866-468-3472 1-888-288-2273

Send us an email
US Canada
USCustomerService@allstream.com CanCustomerService@allstream.com

Use our online form

Send in questions 24 hours a day using our online form.

Experiencing Service Issues?

The Customer Repair Center (CRC) should be contacted for an immediate response to any telecom service problem or outage at the US or Canada Repair numbers listed on this page. Our CRC is staffed 24x7x365 in order to provide prompt trouble ticket resolution. A Trouble Ticket number will be issued while you are on the phone for future reference of the issue; please have that number available should you need to escalate your issue.

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