Making payments online is an easy way to save time and reduce any risk of missed payments and late fees. First, add your payment accounts in the Billing Center. Then you can make one time payments or set up recurring payments using a payment account to automatically process the amount due for each billing cycle.
To add a payment account:
- Log in to your Allstream account at my.allstream.com.
- From the MY ACCOUNT drop-down list, select Billing Center.
- In the Accounts section of the page, click the Add Account icon.
- Click BANK ACCOUNT to enter your bank account’s routing number and account number.
Click CREDIT CARD to credit card and billing information.
- Click SUBMIT.
The newly added account now displays in the Accounts list.
To access a full library of Allstream Portal user documentation, log in to your account at https://my.allstream.com/ and select User Guides from the SUPPORT menu.