Allstream Support Center

Allstream Support Center

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Account & Billing Information

Resources to manage your account, billing information, invoice guides, and more
  • Allstream Account Features

  • How do I sign in to my account?

  • What is my billing cycle?

  • Different Ways to Pay Your Bill

  • Paperless Billing

  • Adding a Payment Account

  • Making a One-Time Online Payment

  • Automatically Pay Your Bill

  • Updating Authorized Users on Your Account

  • Moving your service

  • Transferring services to a new provider (porting)

  • Canadian Surcharges, Taxes, Fees, and Assessments

Support Topics

  • US Support
  • Canadian Support
  • Public Info and Policies

Contact Us (US)

Customer Service
866‑468‑3472
USCustomerService@allstream.com
Repair
800-360-4467
Unified Communications Repair
888-985-8010

Contact Us (Canada)

Customer Service
888-288-2273
CanCustomerService@allstream.com
Repair
866-282-0111
(available 24/7)
Unified Communications Repair
888-733-5744

Policies

  • Regulatory Affairs
  • US Internet Broadband Disclosure
  • Privacy Statement
  • Privacy Policy

Contact

  • Customer Service
  • Network Operations and Repair
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