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How do I sign in to my account?

  1. Click the Sign In button below or visit https://my.allstream.com/.

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  2. Enter your username and password and click SIGN IN. If you have forgotten your password, please visit the password recovery page at https://my.allstream.com/Account/PasswordRecovery.

Don't have an Allstream account?

You will need your account number and PIN number from your welcome email. If you do not have your PIN you can request one before you proceed.
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If you are still having problems, contact our Customer Service team.

To access a full library of Allstream Portal user documentation, log in to the portal and select User Guides from the SUPPORT menu.

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Want to learn more about how Allstream can keep you connected? Check out our Unified Products Suite.

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Support Topics

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Contact Us (US)

US Repair:
1-800-360-4467

US Unified Communications Repair:
888-985-8010

US Customer Service:
1-866-468-3472
uscustomerservice@allstream.com

Online Contact:
Online Form

Contact Us (Canada)

Canada Repair:
1-866-282-0111

Canada Unified Communications Repair:
1-888-733-5744

Canada Customer Service:
1-888-288-2273
CanCustomerService@allstream.com

Online Contact:
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