- Click the Sign In button below or visit https://my.allstream.com/.
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- Enter your username and password and click SIGN IN. If you have forgotten your password, please visit the password recovery page at https://my.allstream.com/Account/PasswordRecovery.
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If you are still having problems, contact our Customer Service team.
Creating an account
To create an account:
- Using your web browser, visit https://my.allstream.com.
The Sign In page displays.
- Click the create a new account link.
The Create an Account page displays.
- Enter the account information as needed. The Contact First Name, Contact Last Name, Account Number, and PIN Number fields are required.
Note: You must enter your account PIN to continue. If you do not know the account PIN, click Request PIN Number to have it sent by email (recommended) or telephone.
- Type the code from the image in the field at the bottom of the page.
- Click Next.
The Login Information page displays allowing you to define the username and password used to log in to the portal, the email address, and a security question/answer used to verify your account in case you forget your log in credentials in the future.
- Click Create User.
A confirmation message displays, and a confirmation email is sent to the email address entered on the Login Information page.
To access a full library of Allstream Portal user documentation, log in to the portal and select User Guides from the SUPPORT menu.