Allstream Support Center

Allstream Support Center

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US Support

Support and helpful resources about US customer accounts, products, services, and regulations
  • New Customer Information

    A collection of frequently requested articles to help new customers become familiar with their Allstream accounts
  • Account & Billing Information

    Resources to manage your account, billing information, invoice guides, and more
  • Frequently Asked Questions

    Here you will find information related to a collection of common customer questions
  • Traditional Services

    Customers using traditional Allstream, Integra, and Electric Lightwave webmail, voicemail, and web conferencing services will find application links and support information here
  • Voice Solutions

    Information and user guides for your Voice products and services
  • Phone Equipment

    User guides and support information for your phone equipment
  • Network Products

    Internet, hosted email, and network product support and documentation

Want to learn more about how Allstream can keep you connected? Check out our Unified Products Suite.

Voice and Collaboration Connectivity Managed IT
Resources

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Support Topics

  • US Support
  • Canadian Support
  • Public Info and Policies

Contact Us (US)

US Repair:
1-800-360-4467

US Unified Communications Repair:
888-985-8010

US Customer Service:
1-866-468-3472
uscustomerservice@allstream.com

Online Contact:
Online Form

Contact Us (Canada)

Canada Repair:
1-866-282-0111

Canada Unified Communications Repair:
1-888-733-5744

Canada Customer Service:
1-888-288-2273
CanCustomerService@allstream.com

Online Contact:
Online Form

Services

  • Voice and Collaboration
  • Connectivity
  • Managed IT

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