Allstream Support Center

Allstream Support Center

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US Support

Support and helpful resources about US customer accounts, products, services, and regulations
  • New Customer Information

    A collection of frequently requested articles to help new customers become familiar with their Allstream accounts
  • Account & Billing Information

    Resources to manage your account, billing information, invoice guides, and more
  • Frequently Asked Questions

    Here you will find information related to a collection of common customer questions
  • Traditional Services

    Customers using traditional Allstream, Integra, and Electric Lightwave webmail, voicemail, and web conferencing services will find application links and support information here
  • Voice Solutions

    Information and user guides for your Voice products and services
  • Phone Equipment

    User guides and support information for your phone equipment
  • Network Products

    Internet, hosted email, and network product support and documentation
  • Customer Service Feedback and Escalations

Support Topics

  • US Support
  • Canadian Support
  • Public Info and Policies

Contact Us (US)

Customer Service
866‑468‑3472
USCustomerService@allstream.com
Repair
800-360-4467
Unified Communications Repair
888-985-8010

Contact Us (Canada)

Customer Service
888-288-2273
CanCustomerService@allstream.com
Repair
866-282-0111
(available 24/7)
Unified Communications Repair
888-733-5744

Policies

  • Regulatory Affairs
  • US Internet Broadband Disclosure
  • Privacy Statement
  • Privacy Policy

Contact

  • Customer Service
  • Network Operations and Repair
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