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Allstream Account Features

Your Allstream account and the Allstream Portal provide powerful and secure self-management tools that you can use anytime, anywhere for:

  • Utilization and performance reporting
  • Creating trouble tickets and tracking statuses/resolutions
  • Paying your monthly invoice
  • Automatic payments
  • Reducing timelines with our handy self-service tools
  • Tracking your service orders through the installation/change process

To access a full library of Allstream Portal user documentation, sign in to your account at https://my.allstream.com/ and select User Guides from the SUPPORT menu.

To learn more, check out the Allstream Portal Overview.

Don't have an Allstream account?

You will need your account number and PIN number from your welcome email. If you do not have your PIN you can request one before you proceed.
Create your account now »

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Want to learn more about how Allstream can keep you connected? Check out our Unified Products Suite.

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US Repair:
1-800-360-4467

US Unified Communications Repair:
888-985-8010

US Customer Service:
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Canada Repair:
1-866-282-0111

Canada Unified Communications Repair:
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Canada Customer Service:
1-888-288-2273
CanCustomerService@allstream.com

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