Allstream Portal Overview

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You will need your account number and PIN number from your welcome email. If you do not have your PIN you can request one before you proceed. Create your account now »

Portal Introduction

The Allstream Portal provides powerful, secure online account management that allows you to:

  • View detailed account information
  • Pay your monthly invoice or use Autopay
  • Open trouble tickets and view an outage map
  • Receive immediate status on trouble resolution
  • Receive billing notifications
  • View reports on your long distance calling, usage, and billing
  • Download up-to-date user guides and quick start materials to help you make the most out of your portal experience

To access a full library of Allstream Portal user documentation, log in to your account at and select User Guides from the SUPPORT menu.