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Allstream Account Features

Your Allstream account and the Allstream Portal provide powerful and secure self-management tools that you can use anytime, anywhere for:

  • Utilization and performance reporting
  • Creating trouble tickets and tracking statuses/resolutions
  • Paying your monthly invoice
  • Automatic payments
  • Reducing timelines with our handy self-service tools
  • Tracking your service orders through the installation/change process

To access a full library of Allstream Portal user documentation, sign in to your account at https://my.allstream.com/ and select User Guides from the SUPPORT menu.

To learn more, check out the Allstream Portal Overview.

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Contact Us (US)

Customer Service
866‑468‑3472
USCustomerService@allstream.com
Repair
800-360-4467
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888-985-8010

Contact Us (Canada)

Customer Service
888-288-2273
CanCustomerService@allstream.com
Repair
866-282-0111
(available 24/7)
Unified Communications Repair
888-733-5744

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