Report a service issue

Experiencing a problem with your service?

Speed up your inquiry by submitting a trouble ticket via your IntegraCare account.

Don't have an iCare account?

You will need your account number and PIN number from your welcome email. If you do not have your PIN you can request one before you proceed.
Create your account now »

Contact via phone

You can always contact a member of our repair team 24/7 at 800-722-1231 for Electric Lightwave customers and 800‑360‑4467 for Integra customers

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