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Report a Service Issue

In order to assist you quickly and efficiently, you must log in to your Allstream account and submit a trouble ticket, or call one of our repair centers directly (please have your account number available).

In the US

Click the Log In button below or visit https://my.allstream.com to submit a trouble ticket.

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Repair: 1-800-360-4467
Unified Communications Repair: 1-888-985-8010

In Canada

Click the Log In button below or visit https://my.allstream.com to submit a trouble ticket.

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Repair: 1-866-282-0111
Unified Communications Repair: 1-888-733-5744

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Support Topics

  • US Support
  • Canadian Support
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Contact Us (US)

US Repair:
1-800-360-4467

US Unified Communications Repair:
888-985-8010

US Customer Service:
1-866-468-3472
uscustomerservice@allstream.com

Online Contact:
Online Form

Contact Us (Canada)

Canada Repair:
1-866-282-0111

Canada Unified Communications Repair:
1-888-733-5744

Canada Customer Service:
1-888-288-2273
CanCustomerService@allstream.com

Online Contact:
Online Form

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