User and Admin Documents

UC Cloud Voice E911 Self Service Configuration User Training Guide
E911 Self Service Configuration User Training Guide Video

UC Cloud Voice Customer Self-Service Configuration Guide – Nomadic E911 Portal
UC Cloud Voice Customer Self-Service Configuration Guide. Includes Nomadic E911 Portal, Secure User Access and E911 Administration, E911 Portal Navigation, E911 Portal Update Process, and Error Handling.

UC Cloud Voice – Meet-ME Conference Bridge Guide
Meet-Me Conference (MCC) is an alternative to the Standard Conference call. With MMC, users can dial in to join the conference on their own accord. This is unlike a Standard Conference where by users must first call another party to add (or “pull”) them into the conference.

UC Cloud Voice Call Director – User Guide
Call Director is an optional feature that adds powerful call-processing capabilities to your NuPoint Unified Messaging™ (NP-UM) system.

Admin Portal Guide – Upgrade Addendum
This document outlines updates that have been made to the UC Cloud Voice Administrative interface.

Attendant Console Guide
The attendant console is an optional component that provides attendant call handling functions such as answer, transfer, hold, and conference.

Admin Portal Guide
The UC Cloud Voice administration portal is a self-service application that enables customers to make site specific updates, creations, modifications and deletions. This guide provides step by step directions for the most common system management tasks. Also check out the Upgrade Addendum document.

User Portal User Guide
The UC Cloud Voice end user portal is a self-service application that gives end users the ability to program telephone keys, set up twinning and view call history. This guide provides step by step directions for these tasks.

Desktop PRO Seat User Guide
Allstream’s UC Cloud Voice Desktop PRO seat has advanced unified communications, collaboration and conferencing features. This quick reference guide will provide you with steps on how to use the most common features on your UC Desktop PRO client.

Desktop Seat User Guide
Allstream’s UC Cloud Voice Desktop seat has advanced unified communications features. This quick reference guide will provide you with steps on how to use the most common features on your UC Desktop client.

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