User and Admin Documents

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UC Cloud Voice E911 Self Service Configuration User Training Guide

E911 Self Service Configuration User Training Guide Video

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UC Cloud Voice Customer Self-Service Configuration Guide - Nomadic E911 Portal

UC Cloud Voice Customer Self-Service Configuration Guide. Includes Nomadic E911 Portal, Secure User Access and E911 Administration, E911 Portal Navigation, E911 Portal Update Process, Error Handling.

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UC Cloud Voice - Meet-ME Conference Bridge Guide

Meet-Me Conference (MCC) is an alternative to the Standard Conference call. With MMC, users can dial in to join the conference on their own accord. This is unlike a Standard Conference where by users must first call another party to add (or “pull”) them into the conference.

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UC Cloud Voice Call Director - User Guide

Call Director is an optional feature that adds powerful call-processing capabilities to your NuPoint Unified MessagingTM (NP-UM) system

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Admin Portal Guide - Upgrade Addendum

This document outlines updates that have been made to the UC Cloud Voice Administrative interface.

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Attendant Console Guide

The attendant console is an optional component that provides attendant call handling functions such as answer, transfer, hold, and conference.

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UCCV Voicemail Quick Reference Guide

Easy to follow guide on setting up and accessing your UCCV voicemail, recording your personal greeting, options, and shortcuts

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Admin Portal Guide

The UC Cloud Voice administration portal is a self-service application that enables customers to make site specific updates, creations, modifications and deletions. This guide provides step by step directions for the most common system management tasks. Also check out the Upgrade Addendum document.

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User Portal User Guide

The UC Cloud Voice end user portal is a self-service application that gives end users the ability to program telephone keys, set up twinning and view call history. This guide provides step by step directions for these tasks.

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Desktop PRO Seat User Guide

Allstream’s UC Cloud Voice Desktop PRO seat has advanced unified communications, collaboration and conferencing features. This quick reference guide will provide you with steps on how to use the most common features on your UC Desktop PRO client

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