Our demonstration videos provide basic instructions for the administrative tasks related to your UCCV softphone system.
ACD Softphone
Get step-by-step instructions for logging in and setting up your softphone.
Creating a New User
This video guides you through the process of creating and managing your users.
Sending a Welcome Email
See how easy it is to send welcome emails with log in and passcode information to new and existing users.
Creating a Ring Group
Ring Groups allow you to ring multiple users in a particular order. This demonstration shows you how to set up your Ring Groups.
Uploading Music On Hold
Learn how to upload music that your callers will hear while they wait on hold.