In an effort to reduce the frequency of international toll fraud, Allstream has adopted a standard practice to block outbound calling to a select group of countries associated with high incidences of international toll fraud.
International Calling Options
Standard
As a feature of all Allstream Voice Services, the International Calling – Standard setting automatically prevents outbound calling to the countries listed below.
Please note, this list is subject to change at any time. Allstream also reserves the right to block international long distance to individual telephone numbers in any country when the number is associated with international toll fraud.
Allstream also proactively blocks calls to individual international phone numbers known to be associated with fraudulent behavior. The list of blocked individual numbers is updated frequently and is subject to change at any time. Calls to these locations will be blocked no matter which of the international calling options are chosen.
Blocked
Customer may choose International Calling – Blocked as their international long distance calling program. In selecting such, you are advised that Allstream’s long distance network will block most, but not all, international calls made over your network. Allstream cannot block or prevent calls to Canada, Puerto Rico, the U.S. Virgin Islands, Caribbean nations, and any other countries with dialing plans similar to the United States and North America. See list of locations below that will be blocked. DESPITE ANY BLOCKING OR OTHER MEASURES TAKEN BY ALLSTREAM, IT IS STILL CUSTOMER’S OBLIGATION TO TAKE ALL MEASURES NECESSARY TO ENSURE AGAINST THE OCCURRENCE OF TOLL FRAUD..
Unrestricted
In the event that your company finds it necessary to call countries on Allstream’s standard blocked international list below, customers may opt to choose Unrestricted international calling. The International Calling – Unrestricted feature allows calling to these locations.
If customers choose to permit international long distance calling from your telephone system, please remember IT IS THE CUSTOMER’S OBLIGATION TO TAKE ALL MEASURES NECESSARY TO ENSURE AGAINST THE OCCURRENCE OF TOLL FRAUD. The Customer is responsible for payment of any charges incurred due to toll fraud, whether known or unknown, and whether or not Allstream takes any actions to stop or block toll fraud. Please note that while Allstream reserves the right to block International long distance calling for certain countries, Allstream has no obligation to block international calling or take any other actions. Allstream’s election to block or not block calling on any selected routes shall not impose any liability on Allstream or absolve the Customer of any liability for toll fraud caused for any reason. Additional information on this subject can be viewed on Allstream’s Toll Fraud Policy page.
To learn more about protecting your business from toll fraud, visit the FCC web site at https://www.fcc.gov/general/frauds-scams-and-alerts-guides.
The following locations will be blocked as part of “International Calling – Standard” and “International Calling – Blocked” settings:
Please note, this list is subject to change at any time. Allstream also reserves the right to block international long distance to individual telephone numbers in any country when the number is associated with international toll fraud.
| Country/Location |
| Cuba |
| Philippines |
| Afghanistan |
| Morocco |
| Algeria |
| Tunisia |
| Libya |
| Senegal |
| Mali |
| Guinea |
| Ivory Coast (Cote d`Ivoire) |
| Togo |
| Sierra Leone |
| Chad |
| Sao Tome and Principe |
| DR Congo |
| Guinea Bissau |
| Saint Helena, Ascension Islands and Tristan da cunha |
| Somalia |
| Djibouti |
| Burundi |
| Madagascar |
| Zimbabwe |
| Eritrea |
| Albania |
| Latvia |
| Estonia |
| Moldova |
| Monaco |
| Serbia |
| Slovenia |
| Bosnia/ Herzegovina |
| Macedonia |
| El Salvador |
| Saint Pierre and Miquelon |
| East Timor (Timor-Leste) |
| Tuvalu |
| North Korea -D.P.R.K |
| Maldives |
| Azerbaijan |
| Myanmar (Burma) |
| South Sudan |
| Gambia |
| Mauritania |
| Burkina Faso |
| Niger |
| Benin |
| Liberia |
| Ghana |
| Nigeria |
| Central African Republic |
| Cameroon |
| Cabo Verde |
| Gabon |
| Seychelles |
| Sudan |
| Ethiopia |
| Uganda |
| Mozambique |
| Zambia |
| Namibia |
| Malawi |
| Swaziland |
| Comoros |
| Lebanon |
| Oman |
| Palestine |
| Qatar |
| Nepal |
| Kyrgyzstan |
| Uzbekistan |
| Romania |
| Poland |
| Chile |
| Colombia |
| Cyprus |
| Bulgaria |
| Lithuania |
| Belarus |
| Andorra |
| San Marino |
| Ukraine |
| Montenegro |
| Lichtenstein |
| Falkland Islands |
| Guatemala |
| Honduras |
| Nicaragua |
| Haiti |
| Guyana |
| Ecuador |
| Cambodia |
| Laos Loa P.D.R |
| Malaysia |
| Vietnam |
| Sri Lanka |
| Diego Garcia |
| Norfolk Islands |
| Brunei |
| Nauru |
| Papua New Guinea |
| Tonga Island |
| Solomon Islands |
| Vanuatu |
| Fiji |
| Palau |
| Wallis Futuna |
| Cook Islands |
| Niue Islands |
| Samoa |
| Kiribati |
| French Polynesia |
| Marshall Islands |
| Inmarsat |
| Iridium |
| British Virgin Islands |
| Bermuda |
| Antigua and Barbuda |
| Bahamas |
| Dominican Republic |
| Turks and Caicos Islands |
| Cayman Islands |
| Montserrat |
| Dominica |
| Grenada |
| Anguilla |
| Sint Maarten |
| Barbados |
| Saint Kitts and Nevis |
| Trinidad and Tobago |
| Saint Vincent and the Grenadines |
| Jamaica |
| Saint Lucia |