Voice Messaging – Notifications

Notification settings allow you to configure message waiting, email, outdial, and override notifications used with your messaging service. For detailed instructions on using the Voicemail Portal, download the Voicemail Portal User Guide.

To access notification settings, log in to the Voicemail Portal at myvoice.allstream.com.

From the Home page of the Voicemail Portal, click Notifications.
The Notifications section of the page displays.

Message Waiting Indicator Notifications

For handsets that support message waiting indicators, you can configure the voicemail system to notify your phone whenever you receive a new message. Depending on your phone, the notification either flashes a light on your handset, displays a notification icon on the screen, and/or signals a message with a sound or vibration.

To configure a message waiting indicator:

  1. From the Message Waiting Indicator section of the page, check the Send phone notification of incoming messages to the following phone numbers box.
  2. Phone numbers that are already configured display in the table, allowing you to select one or more types of messages for which you want a message waiting indicator (All Faxes, Urgent Voicemail, and All Voicemail). To add a phone number, click New Entry at the top of the page, enter the phone number, and click Add. To remove a phone number from the table, click the X in the row for the number you want to remove. To clear all numbers from the list, click Clear List at the top of the page.
  3. When finished, click Apply.

Email Notifications

To receive email notifications when new messages are received:

  1. From the Email section of the page, check the Send email notification of incoming messages to the following addresses box.
  2. Email addresses that are already configured display in the table, allowing you to select one or more types of messages for which you want to receive an email notification (All Faxes, Urgent Voicemail, and All Voicemail). To add an email address, click New Entry at the top of the page, enter the email address, and click Add. To remove an email address from the table, click the X in the row for the address you want to remove. To clear all addresses from the list, click Clear List at the top of the page.
  3. When finished, click Apply.

Text Message Notifications

To receive text message notifications when new messages are received, follow the instructions for Email Notifications above using the following email address format:

Use the cell phone number as the first part of the email address. For example, to send text notifications to Verizon cell phone number 222-444-8888 enter the email address as: 2224448888@vtext.com.

An internet search for “Email-to-Text” + the provider’s name (i.e. “Email-to-Text Verizon”) will help you locate the correct provider-specific format for the second part of the address.

Outdial Notifications

The outdial notification feature allows you to configure the voicemail system to notify you differently for a period of time. For example, while you are on vacation, you might want to be notified only for urgent messages at a schedule that is different from normal.

To configure outdial notifications:

  1. From the Outdial section of the page, check the Send outdial notification of incoming messages, according to the schedule box. To configure a notification schedule, click the schedule link.

    The notification schedule allows you to restrict notifications so that they are only generated at particular times of day and on particular days of the week. If a schedule is not configured, notifications are sent throughout all hours of the day, every day of the week.
  2. Provide the phone number where you want the notifications sent.
  3. Select one or more types of messages for which you want an outdial notification (Urgent Voicemail, All Voicemail, and All Faxes).
  4. Select the delay period between receiving a message and receiving a notification for the message. Delays are configurable for both normal and urgent messages.
  5. Set a retry limit and delay between retry attempts until a message is marked as read. You can choose to stop retries when the notification call is answered or when you access your voicemail.
  6. When finished, click Apply.

Override Notifications

The override notification feature allows you to configure the voicemail system to notify you differently for a period of time. For example, while you are on vacation, you might only want to be notified of urgent messages and you might want to be notified in a different way from normal.

To configure override notifications:

  1. From the Override section of the page, check the Override your outdial and pager notifications, sending the according to the schedule box. To configure a notification schedule, click the schedule link.

    The notification schedule allows you to restrict notifications so that they are only generated at particular times of day and on particular days of the week. If a schedule is not configured, notifications are sent throughout all hours of the day, every day of the week.
  2. Notification settings allow you to configure message waiting, email, outdial, and override notifications used with your messaging service.
  3. To access notification settings, from the Home page, click Notifications.
    The Notifications section of the page displays.

Was this article helpful?

Related Articles