Things You Should Know
- To meet the growing demand for telecommunications services and numbers, new area code 428 will be introduced in New Brunswick in May 2020. The new area code will co-exist in New Brunswick with area code 506. There will be no change to customers’ existing telephone numbers. Telephone numbers beginning with the new area code 428 will be available for use after the Relief Date of 4 May 2020.
- To complete calls from a landline phone, the new dialing procedure requires anyone with a 506 or 428 area code to dial area code + telephone number. This means that all calls in the 506 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number (10 digit).
- Local and long distance calling areas and prices will not change with the addition of the new area code 428. Customers with telephone numbers in the new area code 428 will get the same calling areas and prices as customers in the same exchange areas with telephone numbers in New Brunswick.
- N11 service access codes such as emergency calls (911), directory assistance (411), repair (611) and relay service (711) will continue to be dialed using 3‑digits.