Allstream Support
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  • New Customer Information

    Collection of frequently requested documents and information
  • Traditional Services

    Customers using traditional Allstream, Integra, and Electric Lightwave webmail, voicemail, and web conferencing services will find application links and support information here
  • Frequently Asked Questions

    Here you will find information related to a collection of common customer questions
  • Account & Billing Information

    Resources to manage your account, billing information, invoice guides, and more
  • Voice Products

    Information and user guides for your Voice products and services
  • Phone Equipment

    User guides and support information for your phone equipment
  • Network Products

    Internet, hosted email, and network product support and documentation
  • Public Info and Policies

    Agreements, notices, policies, Carrier-to-Carrier migration, Regulatory affairs, and more

Need Help?

Save time by starting your support request online using your Allstream account.
Account Log In

Contact Us (USA)

866‑468‑3472
(7 a.m. to 5:00 p.m. PST)
uscustomerservice@ allstream.com
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Contact Us (Canada)

888-288-2273
(8:30 a.m. to 7:00 p.m. EST)
CanCustomerService@ allstream.com
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