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Meet-Me Conference (MCC) is an alternative to the Standard Conference call. With MMC, users can dial in to join the conference on their own accord. This is unlike a Standard Conference where by users must first call another party to add (or “pull”) them into the conference.

Call Director is an optional feature that adds powerful call-processing capabilities to your NuPoint Unified MessagingTM (NP-UM) system

This document outlines updates that have been made to the UC Cloud Voice Administrative interface.

The attendant console is an optional component that provides attendant call handling functions
such as answer, transfer, hold, and conference.

The UC Cloud Voice administration portal is a self-service application that enables customers to make site specific updates, creations, modifications and deletions. This guide provides step by step directions for the most common system management tasks. Also check out the Upgrade Addendum document.

The UC Cloud Voice end user portal is a self-service application that gives end users the ability to program telephone keys, set up twinning and view call history. This guide provides step by step directions for these tasks.

Allstream’s UC Cloud Voice Desktop PRO seat has advanced unified communications, collaboration and conferencing features. This quick reference guide will provide you with steps on how to use the most common features on your UC Desktop PRO client

Allstream’s UC Cloud Voice Desktop seat has advanced unified communications features. This quick reference guide will provide you with steps on how to use the most common features on your UC Desktop client.