• Attendant Console Guide

    The attendant console is an optional component that provides attendant call handling functions
    such as answer, transfer, hold, and conference.

  • Admin Portal Guide

    The UC Cloud Voice administration portal is a self-service application that enables customers to make site specific updates, creations, modifications and deletions. This guide provides step by step directions for the most common system management tasks. Also check out the Upgrade Addendum document.

  • User Portal User Guide

    The UC Cloud Voice end user portal is a self-service application that gives end users the ability to program telephone keys, set up twinning and view call history. This guide provides step by step directions for these tasks.