• Admin Portal Guide

    The UC Cloud Voice administration portal is a self-service application that enables customers to make site specific updates, creations, modifications and deletions. This guide provides step by step directions for the most common system management tasks. Also check out the Upgrade Addendum document.

  • User Portal User Guide

    The UC Cloud Voice end user portal is a self-service application that gives end users the ability to program telephone keys, set up twinning and view call history. This guide provides step by step directions for these tasks.

  • Desktop PRO Seat User Guide

    Allstream’s UC Cloud Voice Desktop PRO seat has advanced unified communications, collaboration and conferencing features. This quick reference guide will provide you with steps on how to use the most common features on your UC Desktop PRO client

  • Desktop Seat User Guide

    Allstream’s UC Cloud Voice Desktop seat has advanced unified communications features. This quick reference guide will provide you with steps on how to use the most common features on your UC Desktop client.

  • Requesting 911 Stickers

    How to request additional 911 Advisory Stickers that will be placed on or near the VoIP service phone.

  • Hosted Voice – User Guide

    This guide describes the features of your phone, including the web management tool and Integra PC Communicator. Use it to get up and running with your new phone system as soon as possible.