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Allstream Portal Overview

Attention 360 Users

If you already have an Allstream 360 account (https://360.allstream.com/login), you do not need to create another account. Use your Allstream 360 login and password to sign in to the Allstream Portal. If you notice that certain functionality or information is missing after logging in, help is available by selecting Contact Us from the SUPPORT menu.

Don't have an Allstream account?

You will need your account number and PIN number from your welcome email. If you do not have your PIN you can request one before you proceed. Create your account now »


Portal Introduction

The Allstream Portal provides powerful, secure online account management that allows you to:

  • View account information
  • View invoice and payment history
  • Make one-time payments or set up recurring payments – COMING SOON!
  • Open service-related trouble tickets
  • Receive immediate status on trouble resolution
  • Download user guides and quick start materials to help you make the most out of your portal experience
Allstream Portal Overview (approx. 8 mins.)

How do I log in to my account?

  1. Click the Log In button below or visit https://my.allstream.com/.

    Log in ┬╗
  2. Enter your username and password and click SIGN IN. If you have forgotten your password, please visit the password recovery page at https://my.allstream.com/Account/PasswordRecovery.

To access a full library of Allstream Portal user documentation, log in to your account at https://my.allstream.com and select User Guides from the SUPPORT menu.


Coming Soon!

  • Our online payment feature is coming soon that will allow you to make one-time payments or use Autopay to pay your monthly invoices.
  • A French version of the Allstream portal is also on the way… stay tuned for more updates!